Privacy Policy

Introduction

Seedance 3 Video ("we", "our", or "us") provides the website seedance3video.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: Email address, name, and profile avatar when you register via email, Google, or GitHub.
• AI Prompts & Generated Content: Text prompts you submit, reference images you upload, audio files you provide, and the AI-generated videos and images produced by the Service.
• Payment Information: Credit card details and billing address are collected and processed directly by Stripe, our payment processor. We do not store full credit card numbers on our servers.
• Communications: Messages you send to our support team via email or contact form.

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service, and interaction patterns.
• Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
• Cookies & Similar Technologies: See our Cookie Policy for details.

How We Use Your Information

• To create and manage your account
• To process your AI generation requests and deliver generated content
• To process payments and manage credits/subscriptions
• To send service-related communications (order confirmations, credit expiry notices, account updates)
• To provide customer support
• To monitor and improve the Service performance and user experience
• To detect and prevent fraud, abuse, and violations of our Terms of Service
• To comply with legal obligations

Third-Party Services

We share data with the following third-party services only as necessary to operate the Service:

We do not sell your personal information to third parties.

Data Retention

• Account data: Retained while your account is active. You may request deletion at any time.
• AI prompts and generated content: Retained for service delivery and quality improvement. Generated videos and images remain accessible in your account until you delete them.
• Payment records: Retained as required by applicable tax and accounting laws.
• Usage analytics: Retained in anonymized form for up to 26 months.

Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw previously given consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

California Residents (CCPA)

Under the California Consumer Privacy Act, California residents have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

European Economic Area & UK Residents (GDPR)

Our legal bases for processing your data include: performance of a contract (providing the Service), legitimate interests (improving the Service, preventing fraud), and your consent (cookies, marketing emails where applicable).

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: [email protected]